Our premium Springtail culture is great for use as a cleanup crew for your terrarium/vivarium. We ship them in a proprietary Springtail substrate culture. When they arrive, we recommend immediately feeding them. If you want to use them, you can just dump the entire culture right into your vivarium. Mix the substrate we send you into your terrarium's substrate, and your Springtail population will soon be booming! We offer a Worry Free Live Arrival Guarantee. If your culture arrives dead, simply take photos, and send them to us. We will take care of you!
All our feeder insects come with a Live Arrival Guarantee. If they don't arrive in top condition please contact us, through phone or email, and we can send out a replacement or a refund, whichever you prefer.
All live arrival guarantee claims must provide photos to firstname.lastname@example.org. Please reach out to us within 24 hours of delivery, so we can fix things as fast as possible for you!
Our Customer Service team can get a bit backed up sometimes, please allow 24 hours for a response via email. If you call and it goes to voicemail, please leave a message. Most likely all of our lines are full, and we will give you a call back as soon as possible!